Privacy policy

Last updated: 16 July 2026

What we collect

Medication information you enter — medication names, doses, timing labels, and notes added by family members.
Check-in records — the date and time a medication was confirmed as taken, and whether a photo was attached at the time of confirmation. Photos themselves are not currently uploaded or stored by the service.
A family code — a random code linking your family's devices. We do not require names, email addresses, or accounts to use the app itself.
Payment details — handled entirely by Stripe, our payment processor. We never see or store card numbers. Stripe shares with us only what's needed to know a subscription is active (see Stripe's own privacy policy).

What we don't do

We do not sell your data, ever.
We do not run advertising or share data with advertisers.
We do not use your health information for anything other than showing it back to your family.

Where data lives

Data is stored in a Supabase-hosted database and served through Cloudflare's network. Both providers process data on our behalf under their own security and compliance programmes. Data in transit is encrypted with HTTPS.

Sensitive data, honestly stated

Medication names can reveal health information, which is sensitive. We deliberately collect no names or identities alongside them — a family's data is linked only to its random code. Even so, you should share your family code only with people you trust, since anyone holding it can view that family's medication list.

Retention and deletion

Data is kept while a family is active. If you want a family's data deleted, contact us with your family code and we will remove it. If a subscription lapses, data is retained for a reasonable period to allow resuming, then may be deleted.

Your rights

Depending on where you live (including under UK and EU GDPR), you may have rights to access, correct, or delete personal data. Because the service holds no identity information, exercising these rights works through your family code — contact us quoting it.

Cookies and local storage

The app sets no advertising or analytics cookies. It uses your browser's local storage for strictly necessary purposes only: remembering your family code and which view you last used, so you don't have to re-enter them. Stripe sets its own cookies on its checkout pages when you subscribe — see Stripe's cookie policy for those. Because we use no non-essential cookies, no consent banner is required or shown.

Contact and complaints

For any privacy question, or to exercise your rights, email support@tookmymeds.co.uk quoting your family code. If you're in the UK and are unhappy with how we've handled your data, you also have the right to complain to the Information Commissioner's Office (ico.org.uk).

Changes

We'll update this page if our practices change, with the date above revised accordingly.